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Software DevelopmentVideo ยท 1:10

Bespoke Software: When to Configure, Extend, or Build

Bespoke software makes sense when a business-critical workflow can't be served well by configuration alone.

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A written summary of what the video covers, with its chapters where it has them, so you can scan the key points, jump to the part you need or read along instead of watching.

Often the gap sits between tools. A request arrives in one system, someone checks it in a spreadsheet, and the approval happens somewhere else.

So choose against the workflow. Configure, when an existing product meets the requirement. Extend, when you keep the platform and close a specific gap. Build, when the required behavior needs a bespoke application.

Then define the behavior, not just the category. A portal may need to show request status, accept documents, and route exceptions to a person. Pick the engagement model that fits: a defined project, a dedicated team, or time and materials.

RAPID connects business priorities to delivery decisions, from discovery to a supported release.

A bespoke platform for emergency teleneurology. A digital platform for logistics. A rebuilt subscription platform.

Chapters

  1. When bespoke software makes sense
  2. Configure, extend, or build
  3. Define the behavior, and the engagement model
  4. RAPID, three platforms, and where to start

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