Skip to content
Request a free consultation
Case StudiesShort ยท 0:54

80% Fewer Outages for a Telecom Provider

A major telecom infrastructure provider was in freefall. Chronic outages and fragile architecture threatened key client relationships.

Read the full case study

About This Video

A written summary of what the video covers, with its chapters where it has them, so you can scan the key points, jump to the part you need or read along instead of watching.

Systems failed without warning, teams treated symptoms instead of causes, and escalations took hours to reach the right team. Enterprise deals were paused.

Cognativ stepped in as Virtual CTO. We re-architected core service paths for fault isolation, and deployed dashboards, alerts, and shared incident workflows, so the platform now flags problems on its own.

Every step followed RAPID: Research and Analyze to understand, then Plan, Implement, and Decide to improve.

The results: an 80% outage reduction, 70% faster incident response, one unified observability layer, and 99.98% uptime.

Related videos on the same topic, nearest first. Each one runs about a minute and covers one service, practice, industry or case study; the full library is on the video hub.

New Healthcare Services in Weeks, Not Quarters

Case StudiesShort0:53Nov 2026

A mid-sized healthcare service provider had grown rapidly, but unevenly. Every new service was delayed by operational debt.

Watch the video
Share on:

$3M in Year One: Launching a Digital Advisory Arm

Case StudiesShort0:56Nov 2026

A well-established Manhattan accounting firm was known for tax and audit excellence. But clients wanted ERP and digital advice, and the firm had no team to deliver it.

Watch the video
Share on:

99.99% Uptime for a Fast-Growing Fintech

Case StudiesShort0:50Nov 2026

A fast-growing fintech company hit a wall. Its user base was expanding, but platform stability could not keep up.

Watch the video
Share on:

70% Faster 360 Feedback for a Leadership Coaching Firm

Case StudiesShort0:55Nov 2026

A national leadership coaching firm built its brand on high-touch coaching and deep 360-degree feedback. But its back office hadn't changed in two decades.

Watch the video
Share on:

See all videos